Recovery varies by procedure, but we’ll give you a clear care plan including rest periods, pain management, and when to return for follow-up.

Yes — we’ll provide tailored instructions before your pet’s procedure, including when to withhold food and water.

We use multimodal pain management tailored to each patient, including nerve blocks, post-operative medication and careful monitoring.

If you notice bad breath, difficulty eating, drooling or visible tartar, your pet could benefit from a dental assessment. We’ll help you decide during your next visit.

Yes — we tailor our anaesthetic and monitoring protocols to suit your pet’s age and health, and carry out full pre-anaesthetic checks.

This depends on their breed, diet and dental history. We’ll recommend a plan based on your individual animal.

We recommend starting as early as 8 weeks, as long as your puppy has had their first vaccination.

Yes — Puppy Pre-School is as much for owners as it is for pups. You’ll learn how to handle situations confidently at home.

A lead, your pup’s favourite treats, and proof of vaccination. We’ll let you know exactly what to bring when you book.

To keep classes consistent and effective, we only take full enrolments for the program.

Call us. We’re happy to help you assess the situation and determine the best next step.

Yes, if needed. Our mobile emergency service is available for large animals and remote properties.

Absolutely. Our Bundaberg hospital is fully equipped for emergency surgical procedures, even in the middle of the night.

No — we welcome all emergency cases and will coordinate with your regular vet for follow-up care.

Yes — each of our three hospitals has in-house pathology and ultrasound. Advanced surgeries and more complex cases are referred to Bundaberg.

Most blood and urine test results are available the same day, often within the hour.

Yes — our mobile vets offer ultrasound pregnancy diagnosis on farms for cattle and equine clients.

Yes — diagnostic testing is part of a consultation. If your pet is unwell or needs a scan, please call to book.

C3 covers parvovirus, distemper, and hepatitis. C5 includes this plus protection against kennel cough (bordetella and parainfluenza).

Yes. Even indoor cats can be exposed to viruses via people, other pets, or shared environments. We recommend at least an F3 vaccination.

We’ll assess their history and may recommend a restart protocol to ensure full protection.

Absolutely. Vaccinations are typically given during routine wellness appointments, allowing us to monitor your pet’s overall health.